Shipping and Delivery

Effective Date: March 11, 2025


At Lataree, we are committed to providing a seamless shopping and delivery experience. Please review our shipping and delivery terms below to understand how we handle your orders.

  1. Shipping Coverage
    We currently ship only within India.
    Orders are delivered through trusted domestic courier companies.
  2. Order Processing Time
    Orders are processed within 0-7 business days from the date of order confirmation and payment.
    Orders placed after 5 PM or on weekends/public holidays will be processed on the next business day.
    Processing times may vary during peak seasons or due to unforeseen circumstances.
  3. Delivery Timeframes
    Delivery timelines depend on your location and courier company norms.
    Estimated delivery times will be provided at checkout or in your order confirmation email.
  4. Shipping Costs
    Shipping charges, if applicable, will be displayed at checkout.
    Free shipping may be offered on orders above a certain value (check current promotions).
  5. Shipment Confirmation and Tracking
    Once your order is shipped, you will receive an email with a tracking number.
    You can track your shipment using the tracking details provided in the email.
  6. Delivery Address
    All orders will be delivered to the address provided during checkout.
    Please ensure that the address is accurate and complete to avoid delivery delays.
  7. Shipping Delays Disclaimer
    While we strive to deliver your order on time, delays may occur due to:
    Weather conditions
    Public holidays
    Courier company issues
    Unforeseen circumstances beyond our control
    Lataree is not liable for delays caused by courier companies or postal authorities.
  8. Failed Deliveries
    If a delivery fails due to an incorrect address or recipient unavailability:
    The courier company may attempt redelivery.
    Additional charges may apply for redelivery in such cases.
  9. Damaged or Lost Shipments
    If your order arrives damaged or is lost in transit:
    Please contact us at info@lataree.com within 48 hours of receiving the shipment.
    We will work with the courier company to resolve the issue, which may include providing a replacement or refund.
  10. Returns and Exchanges
    For information about returns or exchanges, please refer to our Return Policy.
  11. Liability Disclaimer
    Once an order is handed over to the courier company, Lataree’s responsibility ends.
    We are not liable for:
    Delays caused by courier companies
    Loss or damage during transit
    Additional fees such as taxes or duties imposed by authorities
  12. Contact Us
    For any questions or concerns regarding shipping and delivery, please contact us:
    Email: info@lataree.com

Customer Support Hours: Monday–Friday, 10 AM–6 PM IST